Last Updated: 9 April 2018

We are committed to protecting your privacy. We have established this statement as a testament to our commitment to your privacy.

This Privacy Policy relates to the use of any personal information you provide to us through Owlspriority Immigration’s website (“our website”) where this policy is applicable with respect to the collection of information. Owlspriority Immigration’s website include www.owlspriority.com only.

By accepting the Privacy Policy and the Terms and Conditions during subscription, registration or the sending of an enquiry, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

We may update our Privacy Policy from time to time. Our Privacy Policy was last updated on 9 April 2018 and is effective upon acceptance for new users. By continuing to use Owlspriority Immigration’s website or otherwise continuing to deal with us, you accept this Privacy Policy.

1.Collection of personal information

Anyone can browse our website without revealing any personally identifiable information (PII).

However, should you wish to do an immigration assessment to check your options for immigration to Canada, you will be required to provide certain personal information. This is because your eligibility for Canadian immigration cannot be checked otherwise.

By providing personal information, you are consenting to the transfer and storage of that information on our servers located in Canada and India.

We may collect and store the following personal information:

  • Your name, email address, physical address, telephone numbers, and depending on the service used, your business information, business interests;
  • Transactional information based on your activities on the site;
  • Information that you disclose in a forum on our websites, feedback, correspondence through our websites, and correspondence sent to us;
  • Other information from your interaction with our website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard web log information.

2. How we use your information

The primary reason we collect your personal information is to:

  • Check your eligibility for Canadian immigration;
  • Improve the services we deliver to you through our websites.

By registering, subscribing or sending an enquiry through our website, you agree that we may use your personal information to:

  • Check your eligibility for various Canadian immigration programs;
  • Provide the services and client servicing you request for;
  • Connect you with relevant parties, including but not limited to, realtors, attorneys, business owners (in case if you are a business or investor immigration client);
  • Resolve disputes, troubleshoot problems, etc.;
  • Prevent potentially prohibited or illegal activities, and enforce data privacy and information security;
  • Customize, measure and improve our services, conduct internal market research, provide content and advertising;
  • Tell you about Owlspriority Immigration’s services, target marketing, send you service updates, and promotional offers based on your communication preferences.

3. Our disclosure of your information

Owlspriority Immigration is committed to safeguard your information – personal as well as business. The only exception is if the same is required to reveal due to legal or regulatory requirements, if communicated by a legal/regulatory body/institution in Canada or India.

Examples: The court of British Columbia, Indian courts under Karnataka jurisdiction, the Immigration Consultants of Canada Regulatory Council (ICCRC-CRCIC).

4. Masking Policy

In some cases, where the third-party agent collects your information, the affiliate portal may appear within one (or more) Owlspriority Immigration’s website page(s). It is presented as a owlspriority.com page for a streamlined user interface, however, the data collected on such pages is governed by the third-party agent’s privacy policy.

5. Legal Disclosure (also refer Clause 3 above)

In certain circumstances, we may be legally required to disclose information collected on the site to law enforcement, government agencies or other third parties. We reserve the right to disclose information to our service providers and to law enforcement or government agencies where a formal request such as in response to a court order, subpoena or judicial proceeding is made. Where we believe in good faith that disclosure of information is necessary to prevent imminent physical or financial harm, or loss, or in protecting against illegal activity on the site, we reserve to disclose information.

Should the company undergo the merger, acquisition or sale of some (or all) of its assets, your personal information may likely be a part of the transferred assets. In such an event, your personal information on the site, would be governed by this privacy statement. Any changes to the privacy practices governing your information as a result of transfer would be relayed to you by means of a prominent notice on the Site, or by email.

6. Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Where you explicitly express your consent at the point of collection to receive offers from third party partners or affiliates, we will communicate to you on their behalf. We will not pass your information on.

You will receive email marketing communications from us throughout the duration of your relationship with our website and our services. If you do not wish to receive marketing communications from us, you may unsubscribe and / or change your preferences at any time by following instructions included within a communication or emailing Owlspriority Immigration’s Client Relations team at client.relations@owlspriority.com.

If you have an account in our website (client portal OR Owlspriority Immigration’s discussions forum), you can always go to the unsubscribe section at the footer of our website pages to request deletion of your client portal configurations or account in the discussions forum, should you wish to do so.

Please note that we reserve the right to send all website users notifications and administrative emails where necessary which are considered a part of the service. Given that these messages aren’t promotional in nature, you will be unable to opt-out of them.

7. Cookies

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users. Once you close your browser or log out of the website, the cookie simply terminates. Whilst Owlspriority Immigration’s website does not use cookies, our third parties may.

For third-party cookies related policy, refer to the third-party’s cookie policy mentioned on their site, or request for a copy from the third-party.

If you set up your browser to reject the cookie, you may still use the website however; doing so may interfere with your use of some aspects of our websites. Some of our business partners use cookies on our site (for example, advertisers). We have no access to or control over these cookies.

8. Spam, spyware or spoofing

We and our users do not tolerate spam. Make sure to set your email preferences so we can communicate with you, as you prefer. Please add us to your safe senders list. To report spam or spoof emails, please contact us using the contact information provided in the Contact Us section of our website www.owlspriority.com.

You may not use our communication tools to send spam or otherwise send content that would breach data privacy and/or information security. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content. We may also store these messages, but only for back up purposes.

If you send an email to an email address that is not registered in our community, we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

9. Account protection (client portal & discussions forum)

Your password is the key to your account. Make sure this is stored safely. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

10. Accessing, reviewing and changing your personal information

You can view and amend your personal information at any time by logging in to your client portal (portal.owlspriority.com). You must promptly update your personal information if it changes or is inaccurate.

If at any time you wish to close your account, please contact us and we will instruct you how to proceed. We will process your request as soon as we can.

You may also contact us at any time to find out what information we hold about you, what we do with it and ask us to update it for you.

We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.

11. Security

Your information is stored on our servers located North America. We treat data as an asset that must be protected and use a variety of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, no method of security is 100% effective and while we take every measure to protect your personal information, we make no guarantees of its absolute security.

We employ the use of SSL encryption during the transmission of sensitive data across our websites.

12. Third parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them. Owlspriority Immigration does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

We encourage you to ask questions before you disclose your personal information to others.

13. General

We may change this Privacy Policy from time to time as we add new services and applications, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page.

Any changes will become effective upon our posting of the revised Privacy Policy on our website. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice may be provided by email, by posting notice of the changes on our affected websites or by other means, consistent with applicable laws.

Contact Us

If you have any questions or comments about our privacy policy, and you can’t find the answer to your question on our help pages, please contact us using this form or email client.relations@owlspriority.com, or telephone us at +1 (604) 283-5359 or write to us on our mailing address available in the contact us page of our website.